UNITE HERE Union
Union, Organizing, Worker Rights, Activism
UNITE HERE is a labor union that represents 300,000 workers across Canada and the United States whose members work in the hotel, gaming, food services, manufacturing, textile, distribution, laundry, transportation, and airport industries.
The Challenge
UNITE HERE was looking to modernize the system infrastructure supporting its overall union operations. Their antiquated membership management system was 20 years old and was no longer able to grow with the organization.Solution
UNITE HERE selected Bursting Silver as a key consulting partner to work closely with them to implement iMIS, their chosen technology platform. Bursting Silver worked closely with UNITE HERE to map their business processes, configuring the core solution and developing multiple unique, yet uniform, local solutions. Over several planned phases, Bursting Silver delivered a modern membership system and organizing solution that met their unique needs. The solution was branded ‘Se Puede’. The ‘Se Puede’ Membership System was phase one of the initiative and the scope included:- Complex billing and checkoff automation
- Uniform per capita calculation and submission
- A decision-making interface to update membership information from Bargaining Unit Lists and other mass information sources
- Enhanced functional security and more